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Operations manager (m/f)
Agency UN Women
Title Operations Manager
Job ID 15136
Practice Area - Job Family Management
Vacancy End Date 28/03/2018 (Midnight New York, USA)
Duty Station Sarajevo, Bosnia and Herzegovina
Education & Work Experience I-Master's Level Degree - 2 year(s) experience
Languages
Required: English
Grade NOB
Vacancy Type FTA Local
Posting Type External
Bureau Europe & the CIS
Contract Duration 1 Year with possibility for extension
BIH citizens only
Background
UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.
Reporting to the UN Women Representative, the Operations Analyst/Operations Manager serves as a member of the senior management team, with oversight responsibilities for all aspects of the UN Women BiH CO operations, this includes strategic financial and human resources management, efficient procurement and logistical services, security management, information and communications technology (ICT) and common services consistent with UN Women rules and regulations. The Operations Analyst/Operations Manager additionally serves as a key advisor to the Country Representative on matters of organizational integrity with the aim of ensuring: (i) compliance with UN Women policies and regulations; (ii) effective systems to support programme delivery and growth; (iii) accountability to organizational values and principles; and (iv) an enabling workplace environment in which staff potential is maximized.
The Operations Analyst/Operations Manager leads and guides the Country Office Operations Team and fosters collaboration within the team, with programme staff and with other UN Agencies and a client-oriented approach. The Operations Analyst/ Operations Manager works in close collaboration with programme teams in the Office, providing close guidance to programme staff who perform adjunct operations functions, ensuring that such staff are knowledgeable of rules and procedures governing programme finances, donor reporting, and personnel. She/he also works in collaboration with operations staff in other UN Agencies
Duties and Responsibilities
Coordinate the operations in the Country Office (CO) in accordance with UN Women rules and regulations and policies and strategies
- Provide professional expertise and technical support to the Country Representative on operational issues;
- Draft the annual workplan for the Operations Team and oversee its implementation and monitoring;
- Participate in review meetings and provide technical support to the assessment of the managerial and operational capacities of implementing partners in collaboration with the programme and technical team;
- Guide and implement business process mapping and the establishment of internal standard operating procedures in all areas of the Operations Team’s functions;
- Implement corporate, budget, financial, procurement, and HR policies and systems and identify training for staff and project personnel on these issues;
- Ensure a continuous flow of information between the Country Office and Regional Office/HQ;
- Oversee all operations activities, including finance, human resources, procurement, transport, IT, security, administration and ensure they follow UN Women rules, regulations, policies and procedures;
- Supervisor operations staff: Finalize performance plans and evaluation standards; conduct performance assessments, provide feedback and coaching.
Coordinate the planning, expenditure tracking and auditing of financial resources in accordance with UN Women rules and regulations and policies and strategies
- Provide professional expertise and technical support to the management of office and programme financial resources;
- Exercise proper financial controls;
- Report locally and to HQ in a timely manner on established structures; seek advice from RO when deviations may be necessary;
- Review and take corrective action as appropriate on audit findings;
- Perform Manager Level 2 role in ATLAS for voucher and PO approvals.
Provide Human Resources services
- Coordinate and facilitate recruitment processes and contract management; liaise with the HQ and service providers as necessary.
Oversee procurement processes
- Manage the provision of goods and services for the CO and projects following established corporate procedures regarding sub-contract review and awarding of contracts, evaluate for cost effectiveness and manage the negotiations in connection with eventual agreements;
- Provide professional recommendations to the preparation of procurement plans;
- Ensure proper inventory control of assets and liabilities.
Coordinate information and communications technology (ICT) management
- Oversee the implementation of ICT systems;
- Make professional recommendations and introduce new ICT systems which affect the productivity of the overall office staff performance.
Serve as the focal point for security issues and ensure safety and security of staff
- Brief supervisor and staff on security matters and disseminate relevant information as advised by UNDSS, brief UN Women visitors on security;
- Ensure full compliance with MOSS and MORSS procedures on security of staff and office premises;
- Provide professional recommendations to the Business Continuity Plan for the Country Office as necessary;
- Liaise with HQ-based Security Advisor or his/her designated staff member on all security matters.
Participate in inter-agency activities
- Participate in inter-agency meetings and working groups to ensure UN Women’s interests are reflected in common system activities related to common services and premises, cost recovery and cost sharing arrangements, privileges and immunities, entitlements and salary surveys, security etc;
- Liaise with UNDP and other UN agencies on operational issues, activities, and collaboration.
Contribute to knowledge sharing between the CO and RO
- Ensure knowledge is shared and adequately applied between the Country Office and other COs/MCOs in the region.
Competencies
Core Values:
- Respect for Diversity;
- Integrity;
- Professionalism.
Core Competencies:
- Awareness and Sensitivity Regarding Gender Issues;
- Accountability;
- Creative Problem Solving;
- Effective Communication;
- Inclusive Collaboration;
- Stakeholder Engagement;
- Leading by Example.
Functional Competencies
- Good knowledge of operation, finance, procurement, human resources, ICT, and security systems and processes, particularly in the UN system is an asset;
- Ability to provide advice and support;
- Ability to contribute to the formulation and monitoring of management projects;
- Ability to handle confidential information;
- Negotiating skills;
- Good IT skills.
Required Skills and Experience
Education and certification:
- Master’s degree or equivalent in Business Administration, Public Administration, Finance, HR, or related field is required.
Experience:
- At least 2 years of progressively responsible experience at the national or international level, in office management, operations or finance;
- Experience leading a team is an asset;
- Experience in working in a computer environment using multiple office software packages, experience in handling of web based management systems and ERP systems, preferably PeopleSoft;
- Experience of accrual accounting, IPSAS or IFRS is an asset;
- Professional background in programming/ projects management is an asset.
Language Requirements:
- Fluency in English and Bosnian is required
- Knowledge of the other UN official working language is an asset.
Disclaimer
Important applicant information
Note: UNWOMEN reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNWOMEN at the same grade level and with similar job description, experience and educational requirements.
Workforce diversity
UNWOMEN is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.
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